Privacy Policy

Privacy Policy

In accordance with Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (Official Journal of the European Union L 119, 4.5.2016., p. 1., hereinafter: General Data Protection Regulation), which has been fully implemented since May 25, 2018, in the Republic of Croatia and all EU member states, as well as the Data Protection Implementation Act (Official Gazette no. 42/18, hereinafter: the Act), the Labor Act (Official Gazette nos. 93/14 and 127/17), the Occupational Health and Safety Act (Official Gazette nos. 71/14, 118/14, and 154/14), and in accordance with the legal framework for the protection of personal data in the Republic of Croatia and the European Union, as well as the best European practices, ANTONELA MAHMUTOVIĆ, registered in the Commercial Court in Zadar (hereinafter: BEAM PROPERTY MANAGEMENT J.D.O.O.), as the data controller of personal data of its service users and customers, has created the Privacy Policy for the protection of personal data of users and customers. The Privacy Policy is a legally binding unilateral act based on the fundamental principles of personal data processing, regulating which data of users are collected, how such data is processed, and for which purposes they are used. The Privacy Policy also informs users and/or customers of their rights in the collection and further processing of personal data, all in the aim of protecting their privacy in a broader sense.

The Privacy Policy is based on the following principles of personal data processing: the principle of lawfulness, transparency, and best practice; the principle of limited processing and data minimization; the principle of accuracy and completeness of personal data; the principle of limited storage; the principle of integrity and confidentiality of data; the principle of accountability; the principle of trust and fair processing; the principle of opportunity (purpose of processing); the principle of processing in an anonymous (anonymized) form.

The Privacy Policy applies to all services provided by BEAM PROPERTY MANAGEMENT J.D.O.O., with the goal of clearly and transparently informing users about the processes of their personal data processing and their rights. Above all, users may, at any time, contact the Association with a request to amend, supplement, and/or update their data, as well as withdraw consent and request the cessation of further processing of their personal data.

The data controller for the processing of personal data is: ANTONELA MAHMUTOVIĆ

Contact information for personal data protection:

email: VL_MAIL

Methods of Collection and Types of Personal Data Collected

Directly from the users themselves, where users provide data to BEAM PROPERTY MANAGEMENT J.D.O.O. as the data controller, within a specific scope of data necessary for providing appropriate services, sales, or other links between users and HTTPS://NELAS-BUCHUNGS-SERVICE-DALMATIEN.COM. To provide appropriate services, the user is required to provide BEAM PROPERTY MANAGEMENT J.D.O.O. with the following data, which are necessary for the establishment of a contractual relationship in order to provide a specific service and/or sell certain products. The customer – user can provide the data orally or in writing at the BEAM PROPERTY MANAGEMENT J.D.O.O. center, via email sent to one of the BEAM PROPERTY MANAGEMENT J.D.O.O. email addresses, or through the BEAM PROPERTY MANAGEMENT J.D.O.O. website, HTTPS://NELAS-BUCHUNGS-SERVICE-DALMATIEN.COM.

From other publicly available sources of data about companies and individuals in companies on online portals, telephone directories containing such data, and other publicly available services, solely for the purposes for which they were initially collected.

Automatically, by visiting the BEAM PROPERTY MANAGEMENT J.D.O.O. website (web page), applications, and portal, where the data is associated with network identifiers (IP addresses and cookie identifiers, such as Google Analytics for tracking user and/or customer interaction).

A cookie is a small data file that is stored on a computer or mobile device when visiting a certain website. Cookies are used to provide a better user experience for each user and/or customer, store user and/or customer preferences, in order to make websites work more efficiently, as well as for tracking and examining the use and visit statistics of the BEAM PROPERTY MANAGEMENT J.D.O.O. website.

By disabling and/or blocking the saving of cookies, the user and/or customer can still browse the BEAM PROPERTY MANAGEMENT J.D.O.O. websites. However, certain features and/or functionalities of the website may not be available to such a user and/or customer, or it may take longer than usual to access certain website features.

The network identifiers in question may leave traces that, in combination with other identifiers and information provided by internet service providers, can be used to identify the user and/or customer.

The amount or scope of personal data collected by BEAM PROPERTY MANAGEMENT J.D.O.O. depends on the type of service provided by BEAM PROPERTY MANAGEMENT J.D.O.O. to its users and/or customers, as well as the legal basis on which it collects data. BEAM continuously ensures the collection of only the necessary scope of personal data required to achieve the legally prescribed purpose for which the data is processed.

Data on Potential Users

BEAM also collects data on potential users and/or customers of its services and/or products. This data includes basic information (name, email address), as well as the interests of potential users and/or customers who contact the association with a desire to be informed and/or offered certain products and services.

A cookie is a small data file that is stored on a computer or mobile device when visiting a certain website. Cookies are used to provide a better user experience for each user and/or customer, store user and/or customer preferences, in order to make websites work more efficiently, as well as for tracking and examining the use and visit statistics of the BEAM PROPERTY MANAGEMENT J.D.O.O. website.

By disabling and/or blocking the saving of cookies, the user and/or customer can still browse the BEAM PROPERTY MANAGEMENT J.D.O.O. websites. However, certain features and/or functionalities of the website may not be available to such a user and/or customer, or it may take longer than usual to access certain website features.

The network identifiers in question may leave traces that, in combination with other identifiers and information provided by internet service providers, can be used to identify the user and/or customer.

The amount or scope of personal data collected by BEAM PROPERTY MANAGEMENT J.D.O.O. depends on the type of service provided by BEAM PROPERTY MANAGEMENT J.D.O.O. to its users and/or customers, as well as the legal basis on which it collects data. BEAM continuously ensures the collection of only the necessary scope of personal data required to achieve the legally prescribed purpose for which the data is processed.

Types of Personal Data Collected

Data that the Customer – User most often provides include:

name and surname

address

personal identification number (OIB)

contact phone number and/or mobile number

contact email address

data from the identity card

bank account and card number for the purpose of settling payment obligations

Where is personal data processed?

Personal data of users – customers is processed by BEAM PROPERTY MANAGEMENT J.D.O.O. in the Republic of Croatia.

Where is the collected data stored?

Data is processed in such a way that all or part of the information about customers – users – respondents is stored in the databases of the data controller.

Data Controller’s Obligations Regarding Data Security

TECHNICAL AND INTEGRATED DATA PROTECTION

The Data Controller implements technical and organizational measures to ensure an appropriate level of security.

The Data Controller also takes measures to ensure that any individual acting under the responsibility of the Data Controller, who has access to personal data, does not process such data unless in accordance with the instructions of the Data Controller.

Considering the nature, scope, context, and purposes of processing, as well as the risks of varying likelihood and severity for the rights and freedoms of individuals, the Data Controller implements appropriate technical and organizational measures in accordance with the Security Policies to ensure and be able to demonstrate that processing is carried out in accordance with the General Regulation.

Purpose of Data Collection and Further Processing

BEAM collects and further processes the personal data of users and/or customers for the purpose of entering into and executing contracts, fulfilling purchases or service interventions on equipment, delivering ordered products, providing consultation and assistance with product use, providing appropriate additional and/or extended warranties for products, resolving complaints from users and/or customers, and other actions related to the conclusion and execution of contracts in accordance with relevant regulations.

Processing of personal data for the above-mentioned purposes represents a necessity and legal basis for the conclusion of the contract, i.e., if the user and/or customer withholds essential data, the service will not be able to conclude the contract and/or take certain actions related to the execution of the concluded contract.

Organization of Prize Games

BEAM occasionally organizes prize games, and data is used to notify users about the prizes won.

Direct Promotion (Marketing)

Contact information of users and/or customers may be used to send promotional notifications about BEAM PROPERTY MANAGEMENT J.D.O.O. products and services if the Customer – User has given consent.

Video Recordings

BEAM PROPERTY MANAGEMENT J.D.O.O. uses surveillance cameras for the protection of persons and property.

Retention Period of Personal Data

Depending on the purpose and legal basis on which personal data of users and/or customers are collected, BEAM PROPERTY MANAGEMENT J.D.O.O. is, in some cases, required to retain personal data for the period prescribed by relevant regulations for the specific purpose for which they were collected. After the statutory retention period expires, or the purpose for which the data was collected ceases, the data will be deleted.

In cases where the basis for the collection and processing of data is the consent of the user and/or customer, personal data is retained for 10 years.

Data processed based on the consent of users and/or customers may be deleted before the expiration of the period specified in this Policy if such deletion is requested by the user and/or customer, or if the user and/or customer objects to such processing in writing via the published email address: VL_MAIL.

How to Exercise Rights

Users may exercise their rights if they believe there has been an irregularity in the processing of their personal data, using the contact information or by emailing VL_MAIL. Additionally, users and/or customers have the right to file a complaint with the national supervisory authority.

Under what conditions and for what reasons personal data is forwarded to third parties

Personal data of customers – users may be forwarded by BEAM PROPERTY MANAGEMENT J.D.O.O. to third parties (including relevant authorities) in the following cases:

to fulfill the legal obligations of BEAM PROPERTY MANAGEMENT J.D.O.O. when such processing is necessary to protect the key interests of customers – users

to fulfill contractual obligations, to execute work on behalf of the customer – user, for which it is necessary to engage a third party – processor

Processing of Personal Data in Employment Context

Personal data of employees may be collected, processed, used, and forwarded to third parties only if determined by law or if necessary to exercise rights and obligations from the employment relationship, i.e., in connection with the employment relationship.

The Data Controller will, in connection with the exercise of rights and obligations from the employment relationship, collect, process, use, and forward to third parties only those personal data that are necessary for this purpose, and such data will be forwarded only upon request of courts and other state or public authorities.